Frequently Asked Questions

We provide custom home and project-based interior solutions, including kitchen cabinetry, wardrobes, bathroom vanities, storage systems, wall panels, material coordination, and project support.

Yes. We support apartments, villas, private homes, showrooms, offices, hotels, and other project-based spaces.

We are located in Foshan, Guangdong, China. Our contact page includes the address, phone, email, WhatsApp, and Google Maps directions.

Yes. We can support international project inquiries depending on the product scope, quantity, customization requirements, packaging needs, and delivery arrangement.

Please prepare your project type, product categories, drawings or room dimensions, reference images, quantity, material preferences, budget direction, delivery location, and expected timeline.

Yes. You can start with room dimensions, photos, sketches, or reference images. For more accurate pricing, drawings or detailed measurements are recommended before final confirmation.

We usually review inquiries within 12 hours. Complex projects may require additional clarification before a quotation can be prepared.

Custom project pricing can vary based on dimensions, materials, finishes, hardware, accessories, production complexity, packaging, quantity, and delivery requirements.

Yes. We can help clarify style direction, material combinations, cabinet layout logic, storage functions, color direction, and practical product recommendations based on your project needs.

Yes. Customization can include dimensions, layout, door style, finish color, board material, countertop coordination, hardware, handles, and accessories.

Reference photos are helpful for style and finish direction. However, dimensions, site conditions, material requirements, and quantity are still needed for accurate quotation and production planning.

Yes. You can send your own drawings, layout plans, mood boards, product list, or material requirements. We will review them based on feasibility and project scope.

Material options depend on the product category. Common choices may include boards, veneers, lacquer finishes, stone, ceramic, metal, glass, hardware, and other project-specific materials.

Material selection should consider budget, usage frequency, moisture exposure, durability, maintenance, visual style, and project schedule. Our team can suggest suitable options based on your needs.

Sample availability depends on the material and project scope. If samples are required, please mention this during your inquiry so we can confirm feasibility and sample arrangements.

We can use reference images to understand your preferred direction. Final matching depends on available materials, finish process, lighting differences, and confirmed samples if required.

Before production, key details should be confirmed, including final dimensions, product list, materials, colors, finishes, hardware, accessories, packaging requirements, and delivery expectations.

We focus on clear communication, specification confirmation, material documentation, production follow-up, and packaging review before shipment. Accurate project information helps reduce misunderstandings.

Changes may be possible before production starts, but they can affect cost, schedule, and material selection. Once production begins, changes may be limited.

Dimensions, material, finish, color, hardware, accessories, quantity, drawings, packing method, delivery location, and project schedule should be confirmed before production.

Yes. We can support packaging communication, product list coordination, delivery requirements, and related project documents based on the order scope.

Please check packaging condition, product quantity, visible damage, product labels, hardware accessories, and whether items match the confirmed product list.

We can help coordinate basic product lists, packing details, specification information, and communication documents depending on the order and project requirements.

After-sales support depends on the confirmed project terms and product scope. If any issue occurs, please provide photos, videos, order details, and a clear description so our team can review it.

Please provide order information, clear photos or videos, product labels, packaging photos, quantity affected, and a description of the problem. This helps our team review the situation faster.

You can use the contact form, email, phone, or WhatsApp. For faster handling, please include your project name, submitted email address, and any related drawings or product lists.