Terms of Service
These Terms of Service explain how visitors may use our website, submit inquiries, request quotations, and communicate with us about custom whole house furniture, cabinetry, interior products, and project-related services.
Overview
By accessing or using this website, you agree to these Terms of Service. If you do not agree with these Terms, please stop using the website.
Website Use
Covers website browsing, contact forms, content, inquiry submissions, and general communication.
Quotation Requests
Quotations depend on information you provide, including measurements, drawings, materials, quantities, and project scope.
Custom Projects
Custom production normally requires confirmed drawings, dimensions, materials, finishes, hardware, and payment terms.
Legal Rights
Nothing in these Terms is intended to remove rights that cannot legally be excluded under applicable law.
Website Use
You may use this website only for lawful purposes and in a way that does not damage, disable, overload, impair, or interfere with the website or other users.
You must not use the website for fraudulent, unlawful, misleading, abusive, or harmful activities.
You must not attempt to access our systems, servers, restricted pages, forms, databases, or technical infrastructure without permission.
You must not upload malicious code, spam, automated scripts, harmful files, or misleading project information.
You must not copy, scrape, reproduce, resell, or misuse website text, product images, layouts, designs, or project content without permission.
Product and Project Information
We provide information about whole house customization, custom cabinets, wardrobes, bathroom vanities, TV cabinets, wall panels, storage systems, materials, finishes, and related interior products.
Product images, renderings, project photos, sample photos, material images, colors, and finishes are for reference. Actual appearance may vary due to lighting, screen display, material batch, natural texture, production process, and installation environment.
Product dimensions, structures, materials, finishes, accessories, hardware, and technical details may be adjusted based on project requirements, production feasibility, supply availability, or written agreement.
Custom-made products are usually manufactured according to confirmed drawings, measurements, material selections, finishes, and project-specific requirements. Website information may not represent the final project specification.
Quotations, Orders, and Acceptance
Submitting an inquiry or requesting a quotation does not automatically create a purchase contract. A binding order is normally formed only after written confirmation by both parties.
Inquiry Review
We review your project information, drawings, dimensions, desired products, materials, and quantity.
Quotation Basis
Quotation may depend on material grade, finish, hardware, packaging, delivery terms, and project complexity.
Written Confirmation
An order may require confirmed quotation, invoice, drawings, payment arrangement, production schedule, and delivery terms.
Changes or Cancellation
After design confirmation, material purchase, or production start, changes may not be possible or may result in additional costs.
Customization, Drawings, and Measurements
Custom whole house furniture projects depend on accurate measurements, clear drawings, confirmed materials, and timely communication.
Pricing, Payment, Taxes, and Fees
Prices, payment terms, taxes, bank charges, shipping fees, installation fees, customs duties, destination fees, and other costs should be confirmed in the applicable quotation, invoice, or written agreement.
Confirmed by Quote
Final prices should be based on confirmed drawings, materials, quantity, finish, hardware, and delivery terms.
Extra Costs
Taxes, duties, bank fees, shipping, installation, destination charges, and local handling fees may be separate unless included in writing.
Production Start
Custom production may start only after required payment and written project confirmation are received.
Late Payment
Late payment may delay design confirmation, production, shipment, delivery, or after-sales support.
Production, Delivery, Installation, and Risk
Production and delivery timelines are estimates unless expressly confirmed in writing. Timelines may be affected by design changes, material availability, payment delays, inspection requirements, shipping, customs, weather, force majeure, or other circumstances beyond reasonable control.
Estimated production time usually begins after required payments, confirmed drawings, confirmed materials, and complete project details are received.
Delivery method, trade terms, destination charges, customs clearance, duties, insurance, and risk transfer should be confirmed in the order documents.
Installation services, remote installation guidance, local installer coordination, or on-site service are not included unless specifically agreed in writing.
Inspection, Warranty, and After-Sales Support
You should inspect products, packaging, quantities, visible damage, and major defects as soon as reasonably possible after receiving the goods.
Problems caused by incorrect measurements, improper installation, misuse, unauthorized modification, abnormal humidity, water damage, poor site conditions, impact, improper cleaning, or normal wear and tear may not be covered.
Depending on the situation and written agreement, remedies may include technical guidance, replacement parts, repair suggestions, partial replacement, or other reasonable after-sales support.
Intellectual Property and Submitted Materials
Website text, images, layouts, product photos, project images, graphics, icons, designs, and other content are owned by us or licensed to us, unless otherwise stated.
When you submit drawings, images, plans, logos, or project materials, you confirm that you have the right to share those materials with us.
You allow us to use submitted materials for quotation, design review, production evaluation, communication, and project service purposes.
You should not submit confidential, restricted, or third-party protected materials unless you have permission and clearly identify confidentiality requirements.
Disclaimers and Limitation of Liability
We try to keep website information accurate and useful, but the website may contain errors, outdated information, or technical issues. Website content is provided for general information and inquiry purposes.
To the extent permitted by law, we are not responsible for losses caused by incorrect, incomplete, or misleading information provided by you.
We do not guarantee that the website will always be available, uninterrupted, error-free, secure, or free from technical issues.
Responsibility for confirmed orders is normally governed by the specific quotation, invoice, contract, or written agreement between the parties.
Privacy, Cookies, and Third-Party Links
Your use of our website may also be governed by our Privacy Policy and Cookie Policy. Our website may contain links to third-party websites, tools, maps, platforms, or embedded content. We are not responsible for third-party websites or their practices.
Questions about these Terms?
If you have questions about these Terms of Service, project inquiries, quotation terms, or custom furniture requirements, please contact us.